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Browse some of our frequently asked questions below.
We're a fun sock of the month club. When you join the club, we'll send you one or two fun pairs of socks in the mail every month, depending on which subscrption plan you choose.
Subscriptions start at $12.99/month for 1 pair of socks or $19.99/month for 2 pairs of socks. We also offer 6-month and 12-month subscription plans, which make great gifts.
You'll receive socks every month. You can always skip a month or pause your subscription if you're traveling. To do this, log into your account and under 'Upcoming Shipments' select the date to ship your socks.
If you sign up for a prepaid 6-month or 12-month subscription plan, it will never automatically renew.
All other month-to-month subscription plans automatically renew every month. If you want to modify, skip, or cancel your subscription, log into your account here and click on "My Subscriptions" on the left-hand side of the page.
You bet! We ship our socks around the world for FREE. However, with international orders, it can take up to 4 weeks for your socks to arrive. Please note that depending on where you live, your homeland may charge you for customs.
Where's the fun in that?! We have sockologists who know all the latest and greatest sock designs available. Every month, they curate your subscription box with the best quality socks and latest designs.
You can't choose your socks, but you CAN choose between graphic socks and patterned socks. Graphic socks are loud and proud with fun designs like pizza, pandas, and puppies. Patterned socks are still fun, but they're a little more subdued. Think stripes, argyle, and polka-dots.
Once you sign up, you can always change your sock style preference. Or, better yet, you can upgrade and receive one of each per month.
We bring sock fun to the whole family! Our socks come in 4 different sizes:
Mens: US 7 - 13
Womens: US 5 - 10
Kid's Large: Ages 7 - 10
Kid's Medium: Ages 3 - 6
All of our socks are crew socks that sit mid-way on your calf. They fit great AND look great.
All of our socks are made from the highest quality combed cotton. More specifically, they're 70% combed cotton, 25% polyester (for the fun designs) and 5% spandex. And 100% awesome, of course.
We always want our subscribers to LOVE their socks. If you don't for any reason, send us a message and as part of our happiness guarantee, we'll send you a free replacement pair with your next shipment.
Only active subscribers can request replacement socks, and they can only do so once every 6 months. If your subscription is canceled or expired, you won't be able to exchange your socks. Additionally, Cyber Week and Black Friday orders are not eligibile for replacement socks.
Your first shipment will be sent within 1-3 business days. US shipping generally takes 3-5 business days. International orders can take up to 4 weeks to arrive depending on the country. Your subsequent shipments will be sent around the 10th of of each month. Once your order has shipped, you'll receive a confirmation email.
You can choose when you want your recipient's gift subscription to begin. You'll receive the first month's shipping confirmation email. After that, the recipient will receive the subsequent shipping confirmation emails.
Yes! The more socks subscriptions, the merrier, we say. However, you can only order one subscription at a time; if you're giving multiple gifts, you'll have to start a new order each time. If you're ordering more than 30 subscriptions, check out our bulk subscription pricing (and savings!) here.
Yes. Each month, most of our subscribers get the same sock. Think of it as twinning with stylish strangers around the world.
Yes. They can email us at firstname.lastname@example.org at any time to change their sock style preference.
Don't worry, your surprise is safe with us. Gift recipients won't receive any emails from us until after their second shipment. When you purchase a gift subscription, you'll have the option to send them an email on the date of your choice notifying them about the gift.
If you want to gift the first month of socks to your recipient in person, we can easily accommodate that. To do this, sign up using your address. Then, send us an email asking us to change the address for the remaining shipments.
You can add your coupon code on the checkout page. Look for the form field under your order total.
You'll receive an order confirmation email outlining the details of your order.
We're sorry to see you go. To cancel your subscription, sign into your account here and go to the "My Subscriptions" page on the left-hand side of the page. Click "Cancel Subscription" under the subscription you want to cancel. Please note that you can only cancel month-to-month subscriptions and are unable to cancel prepaid 6-month and 12-month subscriptions. 6-month and 12-month subscriptions do not automatically renew.
Log into your account here, select your current address, and update it to your new address. Once that's done, all of your future subscriptions will be sent to the new address. If you received a subscription as a gift, please email us at email@example.com with your subscription ID number or the email address of the person who gifted you the subscription."
Once your order has been shipped, you'll receive a shipping confirmation email that includes a tracking number. You can also log into your account here to check the status of your previous orders.